Delivery and Returns Policy
§ Shipping Your Orders

We have selected several trusted partners to ensure successful delivery: Colissimo with tracking, as well as DPD, DHL, and Bpost for international shipments. Your parcels are prepared within 24 to 72 hours, and during this time you will receive a tracking number by email to monitor your delivery—even without having a customer account.

Shipping fees include handling, packaging, and postage costs. We recommend grouping all your items into one order. We guarantee the quality of our packaging and shipment preparation.

Box sizes are adapted to your order, and all items are properly protected.

§ Returns

Changed your mind? You may return your item within 30 days of receipt. The item must be returned in its original packaging, unopened, and in its original condition.

We also cover the return shipping costs, so your return is completely free. Please contact us at commandes@cevrai.fr to request a prepaid return label.